Energpurgean

Privacy Policy

Last updated: March 6, 2026

1. Introduction

Energpurgean ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website energpurgean.world and use our services.

We comply with the General Data Protection Regulation (GDPR) (EU) 2016/679, the Austrian Data Protection Act (Datenschutzgesetz – DSG, BGBl. I Nr. 165/1999 as amended, including DSG 2018), and other applicable Austrian and European data protection laws.

2. Data Controller

The data controller responsible for processing your personal data is:

Energpurgean
Pestalozzipl. 4
4802 Ebensee
Austria
Email: serviceteam@energpurgean.world

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide Directly

  • Contact Information: Name, email address, phone number
  • Order Information: Shipping address, billing information, order details
  • Communication Data: Messages, inquiries, and correspondence you send to us
  • Consent Records: Records of consents you have given

3.2 Information Collected Automatically

  • Technical Data: IP address, browser type and version, operating system
  • Usage Data: Pages visited, time spent on pages, navigation paths
  • Cookie Data: Information collected through cookies and similar technologies

4. Purposes and Legal Basis for Processing

We process your personal data for the following purposes and legal bases:

Purpose Legal Basis (GDPR)
Processing and fulfilling orders Performance of contract (Art. 6(1)(b))
Customer service and support Performance of contract (Art. 6(1)(b))
Sending order confirmations and updates Performance of contract (Art. 6(1)(b))
Website functionality and security Legitimate interest (Art. 6(1)(f))
Analytics and website improvement Consent (Art. 6(1)(a))
Marketing communications Consent (Art. 6(1)(a))
Legal compliance Legal obligation (Art. 6(1)(c))

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Order Data: 7 years (as required by Austrian tax and commercial law)
  • Marketing Consent: Until consent is withdrawn
  • Analytics Data: 26 months
  • Customer Inquiries: 3 years after resolution
  • Cookie Consent Records: 2 years

6. Data Sharing and Recipients

We may share your personal data with:

  • Service Providers: Payment processors, shipping companies, hosting providers who process data on our behalf under contract
  • Legal Authorities: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

7. International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • EU Standard Contractual Clauses
  • Adequacy decisions by the European Commission
  • Binding Corporate Rules

8. Your Rights Under GDPR

Under the GDPR and Austrian data protection law, you have the following rights:

  • Right of Access (Art. 15): Request a copy of your personal data
  • Right to Rectification (Art. 16): Request correction of inaccurate data
  • Right to Erasure (Art. 17): Request deletion of your data ("right to be forgotten")
  • Right to Restriction (Art. 18): Request limited processing of your data
  • Right to Data Portability (Art. 20): Receive your data in a structured, machine-readable format
  • Right to Object (Art. 21): Object to processing based on legitimate interests
  • Right to Withdraw Consent (Art. 7): Withdraw consent at any time without affecting lawfulness of prior processing

To exercise your rights, contact us at: serviceteam@energpurgean.world

We will respond to your request within 30 days.

9. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Austrian Data Protection Authority:

Österreichische Datenschutzbehörde
Barichgasse 40-42
1030 Vienna, Austria
Email: [email protected]
Website: www.dsb.gv.at

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments
  • Employee data protection training

11. Cookies

We use cookies and similar technologies on our website. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

12. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

For questions about this Privacy Policy or your personal data, contact us:

Energpurgean
Pestalozzipl. 4
4802 Ebensee, Austria
Email: serviceteam@energpurgean.world