Terms of Use

1. Introduction and Acceptance

Welcome to Energpurgean. These Terms of Use ("Terms") govern your access to and use of our website energpurgean.world ("Website") and any purchases made through it.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website.

2. Operator Information

This Website is operated by:

Energpurgean
Pestalozzipl. 4
4802 Ebensee
Austria
Email: serviceteam@energpurgean.world

3. Eligibility

To use our Website and make purchases, you must:

• Be at least 18 years old or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information
• Not be prohibited from using the Website under applicable laws

4. Products and Orders

4.1 Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, or other content is accurate, complete, reliable, or error-free.

VitaBalance Pro is a dietary supplement. It is not a medication and is not intended to diagnose, treat, cure, or prevent any disease.

4.2 Ordering Process

When you place an order through our Website:

1. You submit an order request through our form
2. We send you an order confirmation
3. A binding contract is formed when we confirm your order
4. We reserve the right to refuse or cancel orders

4.3 Pricing

All prices are displayed in Euros (EUR) and include applicable VAT. We reserve the right to change prices at any time. The price applicable to your order is the price displayed at the time of ordering.

4.4 Payment

Payment must be made using the payment methods available on our Website. By providing payment information, you represent that you are authorized to use the payment method.

5. Shipping and Delivery

We ship to Austria and other European countries. Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery. For full details, see the shipping information during checkout.

6. Right of Withdrawal (Consumer Rights)

Under EU and Austrian consumer protection law, including the Fern- und Auswärtsgeschäfte-Gesetz (FAGG – Austrian law on distance and off-premises contracts implementing Directive 2011/83/EU) and the Konsumentenschutzgesetz (KSchG), you have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day you acquire physical possession of the goods.

To exercise the right of withdrawal, you must inform us of your decision by a clear statement. See our Return Policy for detailed instructions.

7. Intellectual Property

7.1 Our Content

All content on this Website, including text, graphics, logos, images, and software, is the property of Energpurgean or its licensors and is protected by copyright and other intellectual property laws.

7.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not:

• Copy, modify, or distribute any content without permission
• Use the Website for any commercial purpose without authorization
• Remove any copyright or proprietary notices
• Attempt to reverse engineer any software on the Website

8. Prohibited Uses

You agree not to use the Website to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code, viruses, or malware
• Interfere with the Website's security or operation
• Collect user information without consent
• Engage in fraudulent activities
• Submit false or misleading information

9. Disclaimer of Warranties

The Website and products are provided "as is" and "as available" without warranties of any kind, except as required by law. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The Website will be uninterrupted or error-free
• Defects will be corrected
• The Website is free of viruses or harmful components

10. Limitation of Liability

To the maximum extent permitted by Austrian and EU law:

• We are not liable for indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount you paid for the product
• We are not liable for damages arising from your misuse of products

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

11. Indemnification

You agree to indemnify and hold harmless Energpurgean, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party sites. Your use of third-party sites is at your own risk.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on this page with an updated revision date. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Austria, without regard to conflict of law principles. Mandatory provisions of Austrian consumer law, in particular the Konsumentenschutzgesetz (KSchG) and the Fern- und Auswärtsgeschäfte-Gesetz (FAGG), apply to consumers in Austria. For consumers residing in other EU Member States, the mandatory consumer protection laws of their country of residence also apply.

Disputes shall be subject to the exclusive jurisdiction of the courts in Austria. However, as a consumer, you may also bring proceedings in your country of residence under Regulation (EU) No 1215/2012 (Brussels I recast).

16. Alternative Dispute Resolution

The European Commission provides an online dispute resolution platform at: ec.europa.eu/consumers/odr

We are not obligated or willing to participate in dispute resolution proceedings before a consumer arbitration board.

17. Contact Information

For questions about these Terms, please contact us:

Energpurgean
Pestalozzipl. 4
4802 Ebensee, Austria
Email: serviceteam@energpurgean.world